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Digital IT

Starting a new project

To start a new project that requires Digital IT (DIT) help, the following simple steps must to be followed:

  1. Complete a Work Request Form template and email it to Digital-ITServicedesk@salford.ac.uk informing them you want to raise a new work request.
  2. The Digital IT Service Desk will open a case for you and inform the DIT Programme Management Office (PMO).
  3. PMO will carry out an initial analysis and a Business Analyst and an Architect may come to meet you to clarify your requirements and assess the DIT impact of the work.
  4. The completed form will then undergo an internal review by the DIT Senior Management Team (SMT) and a decision will be made. 
  5. The DIT PMO will advise you of the next steps.